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 Local Tech Support and Repair, Franklin, Tn

"We make technology convenient and personal, so you can use your devices with total confidence."

Call or Text :

931-262-7277

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How It Works

Whenever you have an issue with a device that is causing distress, there's no need to find someone to help. You don't have to worry about how much it will cost.  Its this simple, Just Call.

When you call, we will record your name and phone number in case the call is disconnected. I will inquire about the activity you were engaged in when the device began malfunctioning, as well as the current issues you need assistance with. Additionally, I will ask what troubleshooting steps you have already attempted. If necessary, I will request further details such as the device's model number, recent updates or downloads. I will ask you to power off completely for 30 sec, and turn back on.

Monthly Premium Support Subscription
with
Auto-Cancel Guarantee

Express Help: $25/month
Remote Service $30/month
 

Device assistance available for only $25 per month ($30 with remote assistance).

Our best deal for anyone who has difficulty using technical devices. Contact us for immediate device support. If you experience issues with WiFi connectivity, email functionality, font size, or require help setting up streaming services on your television, you will get immediate expert technical assistance.

 

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Please Note: Does not apply to advanced services that require diagnostic and repair.  

"If you don't use the service for 60 days, we’ll automatically cancel your subscription so you aren't charged for what you don't use. If you want to keep your account active regardless of use, you can opt-out of auto-cancel at any time—or simply renew whenever you're ready to come back."

"Have you tried turning it off and back on?"

Call or Text Today! 931-262-7277

We provide fast effective support for your devices, either by call or remote service. We offer a subscription service for only $25 month. Check it out!

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A Word From the Owner


"Hello, I’m Shy, the founder of Power-On IT Express. My mission has always been to empower others through technology—a journey that began 40 years ago with MS-DOS. Since then, I’ve transitioned through various roles in engineering, marketing, and customer service, while pursuing every computer science course available.
I am a lifelong learner dedicated to optimizing performance and solving complex IT challenges. Beyond building computers and hardware upgrades, I am a developer at heart; I build websites using only code, develop Android apps, and architect relational databases in SQL. My expertise even extends to modern lifestyle tech, like custom home entertainment upgrades for friends, family, and clients.
What truly sets my approach apart is my foundation in service. I spent a year as the President of a non-profit dedicated to supporting others through peer groups, and I have learned the art of peer support through Peer Support Specialist certification training. This allows me to bring a rare level of empathy and patience to the technical world, ensuring that whether I’m tweaking a system for peak performance or solving a coding bug, my focus remains on the person behind the screen."

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